BDO to face fraud protests

Alliah Zain Delgado | January 17, 2018

Photo from TheManilaProject.com

Banco de Oro (BDO) a major banking company of the country offered an apology and reassured to more effort on investigation after some of their account holders reported fraud and illegal withdrawal.

“We sincerely apologize for the pain and grief that this caused our customers. Nothing is more important to us than your trust that we will be able to keep your money safe and secure. We would like to reassure you that we are committed to investigating and bringing resolution to each and every case brought to our attention,” BDO said.

BDO acknowledged the growth of attacks since 4th quarter of 2017 that it reached overseas Filipino workers to suffer the unauthorized transaction.

“We want to let you know that we are very much aware of customers sharing their upsetting experiences of bank account fraud such as withdrawals and purchases done without their knowledge,” the bank said in a statement to inform the customers that they have received the complains.

Those who experienced same incident, account holders are encouraged to file a report via callcenter@bdo.com.ph.